Welcome to the CEO Gaming Rules and Policies Page.

By Attending CEO Gaming Events you are agreeing to have read all of our policies below.  If you have any additional questions feel free to email ceogaming@gmail.com.
Last Updated January 20th, 2024

CEOtaku 2024 Refund Policy

  • CEO Gaming has a very customer friendly refund policy due to current events. We will continue to honor refund requests by emailing ceogaming@gmail.com with the subject CEO Refund Request + your start.gg registration name and info.
  • Refund requests submitted by  August 1st, 2023 will be refunded in full, minus the 5% Processing Fee.
  • Requests submitted between August 2nd, 2023 and August 31st 2023 will receive a partial refund (Total amount minus 30% including processing fee).
  • There will be no refunds after September 1st, 2023, as we will have ordered event materials to make CEOtaku 2023 another great event.
  • In a rare case of any event cancellations refunds will be given. Our team highly recommends vaccinating yourself to best protect you from COVID-19. We will also be strongly suggesting facemasks while inside our venue space.
  • CEO Gaming is not responsible for any hotel or travel costs.
  • Refund policy last updated August 1st, 2023.Please Note, we may allow badge transfers for competitors but must be contacted before September 1st for CEOtaku to do so through ceogaming@gmail.com.

Holiday Matsuri Convention Policies

Code of Conduct

  • We expect all guest to behave in an adult manner and do not allow the verbal or physical display of pornography, gang symbols, discrimination against any group, or anything that may be deemed inappropriate by CEO Gaming Inc. staff.
  • CEO Gaming Inc. has a zero-tolerance policy toward violence, threats of violence, intimidation, inappropriate contact, harassment (sexual or otherwise), and other forms of personal misconduct. Any incident or threat of violence, harassment, aggressive intimidation, or inappropriate contact of any kind will result in a minimum 1-year to lifetime attendance ban.
  • Cheering and jeering from the crowd is perfectly fine, as is a healthy level of trash talking and playful banter. However, if you cross the line into malicious, threatening, or discriminatory hate you will be thrown out of the venue. Do not try to intentionally make other attendees uncomfortable. Control yourself and treat others with respect.
  • In addition to the CEO Gaming Inc. Code of Conduct, guests are required to comply with all local, state and federal laws, as well as event rules and instructions posted or otherwise listed. If it’s illegal outside, it’s illegal at CEO.

CEO COVID-19 Waiver and Liability

COVID-19 Warning And Policy (Subject to change)

Update 1/29/2023:

At CEO 2023 face coverings will be optional. Vaccination cards or negative tests will NOT be required. 

If you feel sick or have any symptoms please stay home.

We will continue to follow all guidelines leading up to CEO before and during event.

We have taken enhanced health and safety measures- for attendees and staff. You must follow all posted instructions while attending a CEO Gaming event.

Any inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to sever illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By attending a CEO gaming event you voluntarily assume all risks related to potential exposure to COVID-19. We highly recommend attendees get vaccinated and boosted.

Equality, Diversity, and Inclusivity Policy

CEO Gaming Inc is committed to fostering an environment that is inclusive to all participants regardless of factors including but not limited to age, race, ethnicity, sexual orientation, gender, and/or disability.

Diversity, equality, equity, and inclusivity are important to us. They strengthen and enrich us, our players, staff, and the FGC & CEO Gaming communities. We want CEO events to be a place for players and fans of all backgrounds. We aim to treat everyone in our programs fairly and to recognize and respond to their individual needs, while striving to provide a fun and fair environment for all participants.

Building a truly diverse and inclusive program is a long-term and ongoing process to which we are fully committed. We recognize that this is a core area for the program and one which we must continuously monitor and strive to improve.

Our aim is to build a culture and community that actively promote learning, openness, fairness, diversity, equality, equity, inclusivity, and general good sporting behavior.

CEO Gaming Inc., its agents, sanctioned persons, and entities will consider all people on merit and will not take part in or tolerate discrimination, victimization, or harassment on the grounds of:
• Age
• Disability
• Gender identity or reassignment
• Marital or civil partnership status
• Pregnancy or maternity
• Race, color, nationality, or ethnic or national origin
• Religion, belief, or lack thereof
• Sexual orientation
• Socioeconomic status
• Education
• Citizenship status
• Political affiliation

Who is covered by the policy?
The policy covers all individuals on the CEO Gaming Inc. staff, and all players, organizers and attendees.

Responsibilities under the policy:

All event organizers and staff are expected to adhere to and ensure that this policy is in effect at events at which they officiate.

All players, staff, parents, and attendees are responsible for their personal behavior in relation to all aspects of this policy.

All event organizers and staff must be made aware of the contents of this policy and are expected to support and promote it.

CEO Attendee Agreement

  • Registering for, participating in, or attending CEO Gaming events constitutes the voluntary consent of the participant or attendee to: (a) be photographed, filmed or videotaped by CEO Gaming representatives and (b) the reproduction and use of all such photographs, digital images, films, and likenesses for publicity purposes in publications, advertisements, promotional and marketing materials, and all other media including the World Wide Web, without further notice or compensation to registrant, participant, or attendee. All proprietary rights and copyrights in all such photographs, digital images, films and likenesses (including negatives, positives, and prints) shall be and remain property of CEO Gaming.
  • CEO Gaming Inc. has a zero tolerance policy toward violence, threats of violence, intimidation, inappropriate contact, harassment (sexual or otherwise), and other forms of personal misconduct. Any incident or threat of violence, harassment, aggressive intimidation, or inappropriate contact of any kind will result in a minimum 1-year to lifetime attendance ban.
  • Players agree to be bound by the decisions of CEO Gaming Inc. and anyone acting on its behalf, which shall be final and binding in all respects. CEO Gaming Inc. reserves the right, at its sole discretion, to disqualify or remove any individual it finds to be tampering with the type, process, or operation of the event, or to be acting in violation of event rules or CEO’s code of conduct.
  • Competitors are not required to use headsets on stage, but if they choose to use a headset on stage they will be required to use CEO, or it’s partners, provided audio solution to maintain a fair and balanced competitive playing field across all matches.

By registering, I acknowledge that I have read, understand, and agree to the Event Rules posted here for CEO events.

Indemnification

  • By entering the event premises, you agree to assume liability and responsibility for any and all injury and damage incurred or caused by you at this event, including but not limited to any injuries that may result from any arcade machine or video game console, monitor, joystick, or any other object, as well as crowding, excitement, or the actions of other individuals.
  • All tournament participants shall protect, defend, indemnify and hold harmless CEO Gaming Inc., its affiliated corporations, and their respective officers, directors, shareholders, agents, representatives and employees from and against any and all costs and expenses, damages, claims, suits, actions, liabilities, losses and judgments including, without limitation, attorneys’ fees and legal expenses, based on, arising out of or in any way related or connected with the Event or any other matter or activity directly or indirectly related to the Event, including but not limited to libel, slander, disparagement, defamation, copyright infringement, invasion of privacy, piracy, plagiarism, or infringement of any patent, copyright, trademark, trade secret or other intellectual property right of any third party. This obligation shall continue beyond the term of the Event.

Photography and Videography Release

  • Registering for, participating in, or attending CEO Gaming Inc. events constitutes the voluntary consent of the participant or attendee to: (a) be photographed, filmed or videotaped by CEO Gaming Inc representatives and (b) the reproduction and use of all such photographs, digital images, films, and likenesses for publicity purposes in publications, advertisements, promotional and marketing materials, and all other media including the World Wide Web, without further notice or compensation to registrant, participant, or attendee. All proprietary rights and copyrights in all such photographs, digital images, films and likenesses (including negatives, positives, and prints) shall be and remain the property of CEO Gaming Inc.
  • You agree that you have knowledge of and consent to being photographed, filmed, and otherwise recorded. This recording may occur with or without your direct and simultaneous awareness.
  • You irrevocably and wholly grant to CEO Gaming Inc. the exclusive use of your name, voice, picture, and likeness as recorded on these premises in conjunction with this event. You also irrevocably and wholly grant to CEO Gaming Inc. the exclusive use of any statements and actions made by you as recorded on these premises in conjunction with this event. This grant of rights shall be effective throughout the world and in perpetuity.
  • CEO Gaming Inc. may use any footage it obtains at this event for any purpose, including but not limited to live and recorded transmission, advertising, promotion, sale, and transfer, in all media now known or hereafter devised throughout the universe and in perpetuity.

Weapons Policy

  • CEO Gaming Inc. prohibits the possession or use of firearms, knives, fireworks, explosives, ammunition, chemical weapons, or any other weapons not listed during the entire event, including all event spaces.
  • CEO Gaming Inc. prohibits the possession or use of any illegal drug or narcotic during the entire event, including all event spaces and hotel spaces.
  • CEO Gaming Inc. is a non-smoking event. Smoking or Vaping are not allowed inside any event or hotel space. Smoking areas are available outside of the hotel and event space and will require a badge and bag check upon reentry.
  • CEO Gaming Inc. & Venue Staff/Security will remain vigilant during all events. If you see anything suspicious please fine any CEO Gaming Inc or Venue Rep for help.

Cosplay Guidelines

  • We simply ask that you follow the guidelines below and please keep in mind that CEO events are all-ages.
    • Fighting Game related cosplays are highly recommended and welcome.
    • Shoes are required at all times for your own safety.
    • Costumes and clothing should not expose the body in such a way as to be deemed indecent exposure. Private parts must be covered in an opaque material that will not slip or have gaps.
    • Costumes worn on the convention floor must not obstruct or impede the flow of traffic or entryways. If the costume cannot fit through a standard doorway, it may not be allowed during general convention hours. Exceptions may be made day-of for Masquerade contestants.
    • Attendees with bulky costumes, costumes that obscure the vision, or costumes with large extensions such as wings or spikes, should have a designated “handler,” to assist them through the hallways and crowds.
    • Functioning wheels cannot be used as part of a costume or prop (i.e. anything that you might ride, push, or pull). We love your creativity, but please save the wheeled costumes/props for your photo shoots.
    • No costumes may be realistic depictions of American law enforcement, current American military uniforms, first responders, emergency medical personnel, or any official government agent. “Vintage,” historical, any non-current uniforms, and any military or police-style costumes may be addressed at the convention’s discretion (i.e., Resident Evil, Metal Gear Solid, etc.)
    • No weapons of any kind are allowed without CEO Gaming Inc. Staff Approval in advance such as rubber weapons or props. Guns or sharp weapons of any kind are NOT allowed for the safety of all attendees.

Registration Policies

  • By registering for a CEO Gaming Event, you are aware that you are responsible for planning accordingly to compete at your scheduled times.
  • You are responsible for checking into your pool before the official start time. If you are called for your match and are not present, you may be put into the losers bracket or disqualified at the judge’s discretion.
  • If you are entered into multiple tournaments and are required to play in two or more at the same time, whether it be in pools or top 8, please notify the judges running those brackets to avoid any DQs.

Additional Ocean Center Venue Policies

  • No outside food is allowed. Attendees are allowed to bring in bottled water.
  • There are plenty of food options including plant based options inside of the venue at affordable prices.
  • There will be 24 hour security and bag checks at the main entrances for attendees to enter.
  • An event Venue Map will be released before the event
  • For more information on the Daytona Beach Ocean Center and its accessibility please visit www.oceancenter.com.

CEO 2024 Refund Policy

  • CEO Gaming has a very customer friendly refund policy due to current events. We will continue to honor refund requests by emailing ceogaming@gmail.com with the subject CEO Refund Request + your start.gg registration name and info.
  • Refund requests submitted by  February 29th, 2024 will be refunded in full, minus 10% including processing fee.
  • Requests submitted between March 1st, 2024 and May 31st 2024 will receive a partial refund (Total amount minus 30% including processing fee).
  • There will be no refunds after June 1st, 2024, as we will have ordered event materials to make CEO 2024 another great event.
  • In a rare case of any event cancellations refunds will be given. Our team highly recommends vaccinating yourself to best protect you from COVID-19. We will also be strongly suggesting facemasks while inside our venue space.
  • CEO Gaming is not responsible for any hotel or travel costs.
  • Refund policy last updated January 20th, 2024. Please Note, we may allow badge transfers for competitors but must be contacted before June 1st to do so through ceogaming@gmail.com.